Oh look another genealogy blog. What's different about this one? For the moment, not much, it's quite empty. Unlike my family tree. A couple of thousand people (including extended family) and counting. In October I will begin postgraduate studies with the University of Strathclyde in Genealogy, Palaeography and Heraldry. As I move from being an amateur genealogist to (hopefully) a professional genealogist, I would like to document my experience. While I feel I have a lot of experience in researching family history, as my studies progress I am certain that my methodology and understanding of documents and processes will change. Hopefully, it will make for interesting reading. So, why does a customer support manager with 15+ years professional experience decide to change career so extremely? Well, as with all (good) stories - Once upon a time... When I was 14 years old, I snuck into my grandmother's bedroom, rooted around under her bed, and withdrew an old tattere...